Admin

Provision mailboxes and manage roles

Everything an administrator does is recorded in an append-only audit log.

1. 1

   Provision a mailbox

   Create the account from the user directory, following your naming policy.

2. 2

   Grant administrator rights carefully

   Keep at least two administrators so you cannot be locked out, and no more than necessary.

3. 3

   Handle departures the same day

   Suspend the mailbox, transfer its mail, turn the address into an alias, and revoke that user's share links.

4. 4

   Review the audit log

   Sign-ins, lock events, role changes and revocations are all listed with timestamps.